It’s a fresh new season here at PB and as usual, we’re kicking things off with our Seasonal Rental Promo. As many of you know, you get our lowest price on rentals when you get them early, and they are currently $129.95 until September 30th at 6pm.
But as the world has changed so have some of our policies and procedures regarding rentals. Here are some answers to the frequently asked questions regarding seasonal rentals for this season.
First…let’s talk about the RENTAL GEAR
For the past few years, we’ve been carefully upgrading our rental fleet and retiring some of the older gear we’ve rented in the past. Getting your rentals early guarantees you the best pick of the fleet. Our best equipment goes out first and often you can pick your own skis or snowboard.
HOW LONG does the $129.95 price last?
The special price of $129.95 will be in effect until Sunday September 30th at 6pm. After this date, the price will jump to $159.95 for the remainder of the season. If you have your own boots, a skis-only rental will be $99.95 for the season.
What if my child OUTGROWS their gear?
When we fit your child for rentals in August, we will typically anticipate a little bit of growth between now and the start of the Winter season. However, if they outgrow any of their gear prior to or during the season, we will always switch it out for the next size,
Are their DISCOUNT VOUCHERS with rentals this year?
At this time we are still working with the ski areas that are willing to participate in our Rental program. Any vouchers that become available will be announced on our website and will be available for pick up at a later date. Stay tuned.
What if I want to BUY equipment after I rented?
If you decide to purchase equipment after you’ve rented, we will give you a full credit towards a new purchase. This offer is typically valid until the end of the season or up until the Rental Return Date.
What is the Rental RETURN DATE?
Rental Returns will take place on the weekend of April 9th-11th in Kingston and Fishkill. You’ll be able to return at either location, regardless of where you originally rented from. Rental Returns will be done curbside.
Can I KEEP my gear later than April 9th-11th?
Of course you can keep your gear longer if you have plans to ski or ride beyond April 9th-11th. We encourage it.
What if the mountains DON’T OPEN this season?
If local ski areas do not operate at all in 2020-21, we will give you a full refund on your seasonal rentals. At this time we are very optimistic that they will operate.
What about a PARTIAL SEASON?
If there is a partial season due to another COVID shutdown, we will make a determination at that time if any credit would be available on your seasonal rentals.
What are the OPERATING PROCEDURES at the shop?
With everyone’s health and safety in mind, we are taking protective measures to make everyone comfortable in the shop. These practices include:
- Limiting the number of people in the shop at any one time. Every customer (individual or family) will work one-on-one with a Potter Brothers associate, and possibly another assistant that will help with boot-fitting and ski/snowboard selection.
- All of our rental setup stations will be distanced apart from each other. (3 setup stations at each location)
- Face coverings (or masks) will be worn by our staff at all times. We ask that you kindly do the same.
- No try-on socks. We ask that you bring your own clean pair of ski socks for trying on rental boots, or you may purchase socks during your visit.
Finally, we ask that you please wait outside for a Potter Brothers Associate to greet you and invite you in. This may require some extra patience if we are busy so we appreciate your understanding as we work to keep the shop environment comfortable for all.
What are the OPERATING HOURS?
We are currently open Tues-Fri 10am-6pm and Sat-Sun 10am-5pm. If you can’t make it in during those hours, we will have some appointment hours available by calling or texting Kyle at (845) 481-0034.
Thank you for supporting our shop and we hope to see you soon.